Resources & FAQ
Straight answers about pricing, contracts, coverage, proof of work, and staffing — so you know exactly what to expect before you call.
Checklists and benchmarking guides to help you evaluate and track facility care
Learn the questions to ask vendors, the metrics to track, and industry standards for commercial facilities in Texas.
Facility Care Vendor Evaluation Checklist
The critical questions you should ask before signing a facility services contract — compliance, staffing, documentation, and accountability standards.
Request this checklist ↓Service Quality Metrics to Track
Learn what matters: cost per square foot, completion rate, response time, quality scores — and how to use them to benchmark vendor performance over time.
Request this guide ↓DFW Commercial Cleaning Standards
Industry standards for commercial facilities in Texas, including infection control protocols, EPA Safer Choice product certifications, and regulatory compliance best practices.
Request this guide ↓Frequently asked questions
What areas do you service?
We currently serve businesses across the Dallas–Fort Worth metro, including Dallas, Fort Worth, Arlington, Grand Prairie, and Mansfield. Contact us to confirm coverage for your specific location.
How is pricing determined?
Pricing is based on square footage, service frequency, scope of work, and whether you want a single service or a bundled support plan. We provide a clear written proposal after a free assessment — no hidden fees.
Do you require long-term contracts?
We offer flexible terms designed around your needs. Most clients choose a recurring monthly plan, but we can discuss a structure that fits your situation and facility.
Are your staff insured and background-checked?
Yes. We are licensed and insured, and all staff go through a background-check process before being placed on client sites.
Can you handle both cleaning and maintenance under one contract?
Yes. Our Essential and next-step plans can start with one core service and expand into a broader support model over time, all under one point of contact.
What makes Dawa different from a typical vendor?
Our model is built around accountability, clearer communication, and documented quality checks. Clients get a single team, fewer handoffs, and more visibility into what was actually completed.
How quickly can service start?
Most clients are scheduled for their first service within one to two weeks of signing a proposal, depending on scope and current availability.
Do you provide your own cleaning supplies and equipment?
Yes. Our team brings all necessary supplies and equipment for every visit unless a specific product request is agreed upon in advance.