Resources & FAQ
Straight answers about pricing, contracts, coverage, proof of work, and staffing — so you know exactly what to expect before you call.
Free guides for facility teamsGuides & checklists
Tools to evaluate and track facility care
The questions to ask vendors, the metrics worth tracking, and the standards that apply to commercial facilities in Texas. Request any guide and we'll send it over.
Facility Care Vendor Evaluation Checklist
The critical questions to ask before signing a facility services contract — compliance, staffing, documentation, and accountability.
Request the checklistService Quality Metrics to Track
Cost per square foot, completion rate, response time, and quality scores — and how to use them to benchmark vendors over time.
Request the guideDFW Commercial Cleaning Standards
Standards for commercial facilities in Texas, including infection-control protocols, EPA Safer Choice certifications, and compliance best practices.
Request the guideQuestions
Frequently asked questions
Can't find what you're looking for? Call (469) 669-2271 or send us a note.
How quickly will you respond to a request?
Within 24 hours. Every quote request, question, or service issue gets a response within 24 hours — quick, reliable communication is one of the things we built Dawa Operations around.
What areas do you service?
We serve businesses across the Dallas–Fort Worth metro, including Dallas, Fort Worth, Arlington, Grand Prairie, and Mansfield. Contact us to confirm coverage for your specific location.
How is pricing determined?
Recurring office cleaning starts from $0.14 per square foot per month and clinics from $0.20, with a $650 monthly minimum. Your exact price depends on square footage, frequency, and scope — we send a written quote within 24 hours of a free walkthrough, with no hidden fees.
Do you require long-term contracts?
No. New clients start with a 30-day pilot, then continue month-to-month. If you'd prefer a locked price, you can choose an optional 12-month term at a reduced rate.
Are your crews background-screened, bonded, and insured?
Yes. We are licensed, bonded, and insured, and every crew member assigned to your site — our employees and partner crews alike — is background-screened before their first visit.
Can you handle cleaning, landscaping, and other needs under one contract?
Yes. After your pilot, you can add landscaping, floor and carpet care, and supplies to the same agreement. For multi-site properties, we build a custom Facility Partner plan and coordinate other trades — like pest control, HVAC filter changes, or handyman work — through vetted partners, so you still have one point of contact.
Do you use subcontractors?
For some specialty work, yes. Landscaping and carpet or floor care may be performed by vetted, insured partner specialists that we manage directly. Every crew follows our checklists and photo documentation, meets our response-time commitments, and is background-screened before their first visit — and you keep one agreement and one point of contact with Dawa.
What makes Dawa different from a typical vendor?
Our model is built around accountability, clearer communication, and documented quality checks. Clients get a single team, fewer handoffs, and more visibility into what was actually completed.
How quickly can service start?
Most clients are scheduled for their first service within one to two weeks of signing a proposal, depending on scope and current availability.
Do you provide your own supplies and equipment?
Yes. Our team brings all necessary supplies and equipment for every visit unless a specific product request is agreed upon in advance.
Still have a question?
Reach out directly and we'll get back to you within 24 hours with a straight answer.